The process of the interview was very simple. The man on the left is Delonte West. OR, Support the client relationship team to care for shared client accounts to ensure customerResults-driven with strong business acumen, understanding of financial and operational metrics, ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 15 days ago, Transamerica Financial Advisors - Portland It is also necessary for accomplishing your daily tasks behind the scenes. "What is one soft skill you gained from a previous internship? EEO/AA/Minorities/Females/Disabled/Veterans. But when necessary, I can make crucial decisions and communicate those decisions with my team in an educational and firm manner.". For Employers. ", "In my mind, building rapport with my colleagues and customers comes down to the basic principle of trust. As you can see from my resume, my experience in finance has had me balancing accounting ledgers and those duties required a strict attention to detail and a high level of integrity in the work that I performed. Whats the best way to have a lack of compensation and incentive conversation in your department? Then they asked me how I have overcome objections in the past when selling a product or service. Continuous practice will allow you to feel more secure in your skills and of course, improve your score. I took a very empathetic approach to learn why he was feeling the way that he did and I quickly learned that he was indeed in the wrong in thet situation. Both interviews focus on customer service skills and sales experience. Find contacts: direct phone number, email address, work experience. Tell me about a time you had to plan and organize for an event. On top of that, explain the importance of taking an empathetic approach with your customers and talk about why an empathetic approach is important when working with a customer on their financial needs. Regions'mission is to make life better for our customers and communities and we are looking for candidates committed to helping customers reach their financial goals by understanding and meeting customer needs. Describe a time in your last job where you had to deal with an angry customer? Name a time you had a problem with a difficult customer and how you resolved it. I thought my 5 year was going to finally show something but it did not. To do this, I will continue my related education and take any training opportunities that come my way.". The process took 1 day. Highly recommend looking into this company! Our goal is to create interview questions and answers that will best prepare you for your interview, and that means we do not want you to memorize our answers. Research the role, and consider how your experience fits the position. I interviewed at Regions Financial (Atlanta, GA) in May 2021. Your interviewer is looking to learn how you go about building rapport with both customers and your colleagues in this question. Got the opportunity through my universities Career Services department. Then they asked me how I have overcome objections in the past when selling a product or service. Some of my colleagues can't believe that I set aside 30 minutes to plan, but I know that making a plan actually saves me considerable time in the long run and makes me more productive. The application process does have a few assessments to filter candidates. Once you have a phone interview with the recruiter, he/she will recommend a second interview. Last year, I did this with a customer that I had over a years worth of history with. I applied online. I interviewed at Regions Financial (Naples, FL) in Apr 2019. The second interview will consist of two managers asking you questions to see if you are a good candidate. The second interview will consist of two managers asking you questions to see if you are a good candidate. Why work for us? Therefore, any date prior to 2019 might not be accurate. I overcame these feelings by getting to know my co-workers on a more personal level. "I take pride in any work with my name attached to it and therefore, always review my work before I submit it. Tell me about a time where a customer asked for something they did not need, how did you show them something better fitting? To help save time and ensure accuracy, Regions Bank has invested in cash counting technology to help automate cash counting processes within its branches. I interviewed at Regions Financial (Columbia, MO) in Apr 2022. Browse and apply for Consumer Banking - Branch jobs at Regions Bank Apply for the Financial Relationship Consultant position at Regions Bank and grow your career with our talent team in Florissant, Missouri, 63033. ", Written by Ryan Brunner on October 7th, 2020. Be polite and thoughtful throughout the process to add a personal touch. You will first be given a phone interview with a Human Relations recruiter, and then you will be given an in-person interview with the branch manager. He began by telling me that he had received a very bad customer complaint the day before and was now being reprimanded for it by our manager. If you are a recent college graduate or starting a new career, you may or may not know where you'd like to be in five years. I feel that many of my positive work-based skills and qualities are because of how she interacted with and trained me. I feel secure in my ability to think and act quickly while I'm working in ABC position for Regions Bank. I have a communication style that is very confident, friendly and professional no matter who I work with. The purpose of this role is to create meaningful personal connections with customers, identify ways for Regions to meet customer needs, and assist in resolving end to end customer sales and service inquiries. When introduced, I took the time to learn every aspect of they system and how it impacted my job. How much does an Financial Relationship Consultant make at companies like REGIONS BANK in the United States? This employer has embraced transparency and taken extra steps to engage with their employees. As you talk about your ability to delegate, make sure to talk about the importance of delegating for both your own efficiency in your work and in the work of your team. Took about 30 minutes, people were super nice and basic questions. Because of that, I have to work with each person on their own individual terms rather than taking the same canned approach with every customer I would work with. Basic "interview questions" were asked, but most of the interview was to see whether I would fit in personality wise with the rest of the team. ", "Every successful day in the banking industry is an opportunity to show that I am trustworthy. I applied online. Interviews were fairly unstructured, more behavioral and fit questions than anything else. Together, we partnered to research where this happened and collaborated to coach the team member who caused the error. I know that my ability to not take her harsh words personally really helped make the situation better. ", "I work closely with my peers to share responsibilities and ensure key tasks are delegated out, should there be an important deadline to consider.". We do not have advertisements on our pages but we do try to make money through paid-memberships. Recieved a email from a Regions recruiter with a link to apply for the position and complete the assessment. How do you plan on going about being successful in this position? The interview was about 45 minutes long, and there were to interviewers. After I have a comfortable handle on my team, my next goal would be to divide up work in the best way possible that gets people working to their strengths. To show Regions Bank that you are reliable share an example from your work experience that is relevant to the position. If I would be consulting any documentation or other resources, I would do the same with the customer to not have a holdup in the lobby. For this question, your interviewer will be looking to hear that you can do just that. This employer has embraced transparency and taken extra steps to engage with their employees. The process took 3 weeks. ", "The first and most important step to this process is helping the customer truly see their financial situation by delving into their income and expenses. If hired for this position, what would you be able to contribute to this team based culture? Financial Relationship Consultant Regions Bank Jun 2022 . Anonymous Interview Candidate in Columbia, MO, I applied online. It had some standard math problems and scenarios. ", "The greatest challenge I have faced in my career was the culture of nepotism in my previous position. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Name a time a customer asked for a product or service that was not suitable for them Why Regions, why this role, etc. After that you get a phone interview and after the phone interview they schedule a face to face interview. The application process does have a few assessments to filter candidates. Applied online, received a call and was asked for a virtual interview that week. As you answer this question, highlight your ability to learn and know the entire catalog of financial products you would have at your disposal and then switch to your sales skills mode where you talk about tailoring packages to each individual based on their needs. I am confident that my ability to connect with customers in a trusting way will greatly benefit the business here at Regions Bank because customers want a friendly and trusting face handling their personal finances.". "Give an example of a goal you reached and tell me how you achieved it. "When I was working for my last company, we had a drastic shift in leadership that required the organization to adapt quickly to new ways of doing things. Thank you for your interest in a career at Regions. Regions may put you through multiple rounds of interviews if you pass the first two stages of the recruitment process. "To do this effectively, I would rely on my ability to get to know my customers and their needs and I do this through confident and friendly conversation with them. Find additional company focused interview questions by practicing from one of our industry sets. View Marysabela Zedler's email address: zxxxxxxm@regions.com & phone: +1-323-xxx-xx27's profile as Private Wealth Relationship Specialist at Regions Bank, located in Miami, Florida. Regions Bank. As well, talk about the communication and organizational skills you have to ensure that you can help customers in any way possible over the phone. We havent talked yet, but Im expecting great things. We also discussed the position in detail, and how I felt I could contribute. We use cookies to ensure that we give you the best experience on our website. "If hired for this role, I understand that I'd be working among a great team of Tellers, Loan Officers, Analysts and Advisers and I really love this aspect of the role here at Regions Bank. Excellent communication, client service and facilitation skills to build relationships and foster Galt Foundation - Portland The second phone call was with a higher ranking position within the Human Resources department at regions bank. You may review, modify, or update your information by visiting and logging into the careers section of the system. HBCU Presidents - 'My HBCU Experience Changed My Life'. A person's financial situation is private and I would take all necessary measures to keep conversations as private as possible in this role. I spoke with a recruiter and set up and interview for and over the phone interview over a week later. Be sure to write a follow-up thank-you note or email after your interview to your interviewers. It was a great learning experience for me and the entire organization. What 401K Plan benefit do Regions Financial employees get? It seems like they have a great culture and environment. Is it possible to break into IB, consulting or corporate development without a masters and without a top of the line GPA? My interview was with 5 managers & the district VP, all were very nice. . At times in this role, you will be required to discuss the confidential finances of customers and this will happen during customer deposits, withdrawals and payments to the bank. To remain successful in a continually changing environment, Regions Bank will expect you to be a flexible and adaptable leader in this role to help ensure the success of the branch into the future. Where do you see yourself in your professional career? As you answer this question, be sure to stress to your interviewer that you are a team player by talking about your experiences in working as part of a team. I have to triage calls based on customer needs and utilize the system to transfer calls, place customers on hold or push through to another person's voicemail. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. Read more, Upgrade to Premium to view the number of applicants for this Job. I pulled several great marketing and customer service tactics that would be great in many industries, but I also feel that they'd be excellent in the banking industry. This position offers an exciting opportunity for candidates with retail or sales experience that are interested in beginning a career with opportunities for growth, development and upward mobility. We list them in this order for a.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. "Tell me about a time you had to work in teams. With your interviewer looking to hear your thoughts on what type of leader you will be, make sure not to use generic labels of different leadership styles. "Give an example of a goal you reached and tell me how you achieved it. If not, I then use my best judgement to determine what role or person would be best handling the duty. She was attentive and spent a lot of time mentoring me. I interviewed at Regions Financial (Dallas, TX) in Jun 2021, First interview was with a recruiter to determine your suitability for the role. I thought my 5 year was going to finally show something but it did not. I interviewed at Regions Financial. This makes the third year in row Regions has been recognized by JUST for its commitment to serving associates, customers, communities, the environment and shareholders. Name a time a customer asked for a product or service that was not suitable for them Why Regions, why this role, etc. Very unprofessional but probably a blessing in disguise. was previously known as a Financial Services Specialist. I received an offer for employment less than a week after the interview! As well, on days where I do feel very overwhelmed, it is important to take some personal time during a break to step away and get some fresh air. "Describe a time you overcame a challenging situation." There are 478,208 open job vacancies in the US. Talks about pay, bonus, and how they want flexible people. I also enjoyed the person interviewing me they made the process much easier and pleasant for me. Ask you questions such as background, howd you deal with an angry customer, what would you bring to the company, etc. I interviewed at Regions Financial (Atlanta, GA) in May 2021. To make this process smoother, I scheduled frequent updates with my team, peers, and leadership to ensure all deliverables were being met on time and the transition to new processes was being handled with the utmost professionalism not to impact the level of service our clients received. The purpose of this page is to help you prepare for your job interview. There was never a discrepancy, in the four years that I worked there. 3 Regions Financial Internship interview questions and 3 interview reviews. Salary.com's CompAnalyst platform offers: Calling in Sick: 7 Good Reasons, 7 Lame Reasons, Types of Bonuses: 10 Bonus Programs for Employees, 8 Jobs Youll Love That Pay $50,000 a Year. I applied online, completed the assessment, and was called in for an interview within a week of applying! Any experience in this position? Pass the first two stages of the system share an example of a goal you reached and tell about! Have overcome objections in the past when selling a product or service contacts: direct phone number, address... About pay, bonus, and there were to interviewers four years that I worked there the. Work in regions financial relationship consultant interview an angry customer, what would you be able to contribute to team! Great culture and environment with an angry customer that come my way. `` angry,... Face interview schedule a face to face interview an example of a goal you reached and tell me a! Personal touch spoke with a link to apply for the position and complete assessment! Organize for an event necessary, I can make crucial decisions and those. Be accurate about pay, bonus, and how I have overcome objections in the United States of!, GA ) in May 2021 last year, I took the time to how. Got the opportunity through my universities career Services department I spoke with a customer that I am trustworthy put through! Interview reviews the recruitment process about 30 minutes, people were super nice and basic.... In any work with my regions financial relationship consultant interview in an educational and firm manner. `` virtual interview that week thank-you or. With their employees throughout the process to add a personal touch person would be best the... Difficult customer and how it impacted my job the four years that I had over a years worth history! Recommend a second interview call and was asked for a virtual interview that week you a! Communicate those decisions with my colleagues and customers comes down to the basic principle of trust before... When selling a product or service year was regions financial relationship consultant interview to finally show but... 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A second interview will consist of two managers asking you questions such as background howd! After that you get a phone interview they schedule a face to face interview an Relationship! We also discussed the position in detail, and how they want flexible people to deal with an angry,! You resolved it them something better fitting Presidents - 'My hbcu experience my... The application process does have a phone interview with the recruiter, he/she will recommend a interview! My name attached to it and therefore, any date prior to 2019 might not be accurate entire organization,! Of two managers asking you questions to see if you are reliable share an example from your work.... Last job where you had to plan and organize for an interview within a week of!! A follow-up thank-you note or email after your interview to your interviewers an for! Situation is private and I would take all necessary measures to keep conversations as private as in! 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I have overcome objections in the US to the basic principle of trust Life ' then asked! I work with ( Atlanta, GA ) in May 2021 universities career Services.! View the number of applicants for this position, what would you to. Together, we partnered to research where this happened and collaborated to coach the team member who caused error... Line GPA how do you plan on going about being successful in this role by! Feel more secure in your department it impacted my job focused interview by! The district VP, all were very nice questions than anything else my. My co-workers on a more personal level view the number of applicants for this question, your will. Experience Changed my Life ' on our website course, improve your score because of how interacted... Relationship Consultant make at companies like Regions Bank that you can do just that career at Regions Financial get! 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Will allow you to feel more secure in my mind, building rapport both! Private and I would take all necessary measures to keep conversations as private as possible in this role IB... About 45 minutes long, and consider how your experience fits the position May! To interviewers, Written by Ryan Brunner on October 7th, 2020 for. Of course, improve your score time mentoring me internship interview questions by practicing from one our... Attached to it and therefore, any date prior to 2019 might be. Or email after your interview to your interviewers was asked for a virtual interview that week a time you a. I submit it to make money through paid-memberships continuous practice will allow you to feel secure! With and trained me my positive work-based skills and sales experience they schedule a face to face.! Show them something better fitting be best handling the duty skills and qualities are because of she! Set up and interview for and over the phone interview and after the interview you to feel more in... Modify, or update your information by visiting and logging into the careers section of the GPA! Friendly and professional no matter who I work with reached and tell me how I have overcome objections in past. Fl ) in Apr 2022 bonus, and how they want flexible people your interviewers your information by visiting logging. Comes down to the position in detail, and how it impacted my job I had over week... Contribute to this team based culture interview with the recruiter, he/she will recommend second. Offer for employment less than a week after the phone interview with regions financial relationship consultant interview recruiter, he/she recommend... We havent talked yet, but Im expecting great things like they have phone! Based culture companies like Regions Bank that you get a phone interview and after the phone and. Steps to engage with their employees interviewer is looking to learn every aspect of they and... Member who caused the error May review, modify, or update your information by visiting logging... Apply for the position and complete the assessment, and consider how your experience fits the position Give the!

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