If that doesnt work, contact us and ask us to reset it. Listen to your voicemail Clear the cache and data Customise voicemail notifications Switching off voicemail and using call forwarding If you're experiencing unusual behaviour on Samsung mobiles, tablets or wearables, you can send us an error report or ask us a question in the Samsung Members app. The costs of these networks can be a lot higher, so we recommend turning your phone off during the journey to your destination, or using Airplane mode where allowed on your flight. Hi @abrach, sorry to hear this! 2023 Leaf Group Ltd. / Leaf Group Media, All Rights Reserved. Since phones are so valuable these days, it might be worth getting yourself some mobile insurance. All the best. If you're already on the phone or if you can't answer, your callers can record a message for you. Enter the new PIN (password) twice. Track your usage, check your bills, upgrade and more. 20-08-2020 Create a new PIN. Please look out for the purple envelope in the top right of your screen. Then follow the prompts to set up your name and greeting. 11-04-2021 22-07-2020 Youll then be given the option to PIN away, with a 1 to confirm or a 2 if you want to retype it again. You'll then need to change it before you can listen to your messages. Use the numeric keypad that appears on your screen. In a browser / desktop version of mySASKTEL. on Check your phone manual or the manufacturers support site for help. - edited At this point, you'll be asked to enter your voicemail PIN. You still have items in your basket. I will just need to take a few details via private message so I will pop this over to the purple envelope on the top right of this page now. Your new PIN must be 6 digits long. 14-08-2020 Enter this code into your phone: **61*+447953222222**30#. Simply sign in to see how much data, minutes and texts you've used and how much you have left. So when we reset your Voicemail did you receive a text message to confirm the new pin? 11:12. 23-08-2020 Follow the instructions to record a friendly greeting. I tried calling 789 but I don't think the service is available abroad as it rings then disconnects automatically. You may find that your hotel or a nearby caf has Wi-Fi, and theyll be able to tell you whether its free or not. If you can call voicemail by holding down 1, the full contact number (the box number) is stored in your mobile. Youll use this to access your voicemail, even from another phone. Enter your passcode when prompted. To get into your phones voicemail, all somebody has to do is call your phone, wait for the voicemail message to appear and then press the * key. on Sorry to hear that you have been having voicemail issues. You cant use Voicemail 901 if you have O2 Call Alert. Missed a call from a private number. You'll need to contact Customer Services. Have a prepaid account? Need to access voicemails urgently, any ideas. Virgin Mobile MMS settings MMS is the abbreviation for Multi-media messaging - sending images and videos between mobiles. Shop. 26-07-2020 Accessing your voicemail from an iPhone with Dual SIM The voicemail message waiting indicator represented as a red dot on your voicemail icon, shows that you have an unheard voicemail message from your primary line. Hold 1 on your Virgin Mobile phone to access your voicemail as normal, press option 2 and then follow the guided instructions. When prompted, enter your pass code. Well text you when youve hit 80% of your chargeable roaming usage, and again when youve hit your limit. Hi AnneKen, You'll be sent a temporary PIN, which you'll need to change before you can listen to your messages. Do not actually know if it's possible to set one up while abroard or if there is a default one?. Scroll to the bottom of. This also turns Voicemail on. Within a few seconds you should see a number on the screen. Press 3 for security options. Press and hold the "1" button on the dialer screen of your AT&T wireless device. Check to make sure the data and data roaming options are turned ON in your device Settings. Access to voicemail while roaming requires a PIN for security reasons, if a PIN was not been set-up while in the UK before leaving - your a bit stuck, there is no default PIN. Are you sure you want to remove the phone from the cart? 30-09-2019 12:08. I tried all the important numbers I may have used but now it's locked and the customer service line tells me to come here. If you're a Pay As You Go customer, theyre charged at your standard tariff rate. 30-09-2019 I am also abroad at the moment and did not set up a PIN. Select the mobile youre taking abroad and tap Manage My Services, then turn on roaming. This number is your security key to access your account over the phone, online or when you call customer services. Usually this is done automatically, but its worth checking just in case. Dial 789 free on your Virgin Mobile, 0345 6000 789* lines open from 8am to 9pm Monday to Friday; to 8pm Saturday; to 6pm Sunday. You have 3 weeks to listen to them for the first time before theyre automatically deleted, then 21 days to keep them when youve heard the message. When Voicemail answers, press # then enter your PIN. Then, scroll down to the device needing a new Voicemail password. Sign up now and get access to your account 24/7. How do I change my Virgin Media PIN? Just pop in your registered email address and your Virgin Mobile number below and then follow the instructions to reset it. 08:25, on If that doesn't work, you can try a manual network search. Re: Accessing my voicemail from France. Voilayour temporary PIN. But it's asking for a pin that I don't remember setting. How can I watch BT Sport on Sky, Virgin Media, Freeview, TalkTalk TV and YouView. If you forgot your voicemail PIN or want to change it for any reason, find your device below and follow the steps. If you still need help, dial. Devices are subject to availability. I'll send you a PM shortly to get your mobile account details. Try turning the phone off and then back on again. The first time you created your PIN was during the activation process for your Virgin Mobile cell phone. You can also check your APN settings. Your new PIN can not be only digits from the same row on the telephone. I seem to have the same issue: access to voicemail is locked, while abroad now, not sure pin was ever set up but tried some combinations few times. If you don't know your old PIN, give us a call at (888 . 2. I am having the same issue. Hi @ombra75 / Ombretta,Thanks for your post and a warm welcome to our Community Forums.I'm sorry to hear you're having trouble with your Voicemail whilst abroad. on Connect with us on Messenger . New around here? If youre having problems using your mobile data, check to make sure your phone and Virgin Mobile account are set up correctly for roaming. Sometimes 222 doesn't get you straight to your Virgin voicemail. Simply review your bill to get the latest usage update. Theyll also be able to tell you if youll need a password to connect to their network. You will be prompted to enter a new PIN, and re-enter it to confirm. But I've never registered a PIN number ? Just dial 61+447953222222*30#. When you arrive, switch on your phone and youll automatically connect to one of our partner networks. Get help and chat to other customers in the O2 Community. Simply review your bill to get the latest usage update. 21-06-2018 In other locations, you'll need pay roaming charges, which can lead to a hefty bill. You'll need to answer the secret question to recover your PIN when calling customer service. If youd like your Virgin Mobile phone use mobile data abroad, youll first need to turn on roaming. Keep in mind, you do not need your PIN to access messages via the voicemail app on your phone. But for voicemail access from abroad, you usually need to have a voicemail pin set-up before leaving the UK. Or, visit your phone manufacturers support site. Hey there, we think you're in Ontario. The default code for O2 voicemail is 8705, I'm not sure if you need to call from your original handset/sim to change it though, so it may not work. You will be asked to answer a secret question. This is just a quick note to confirm you're satisfied with the response and efforts of the forum team? Hold 1 on your EE phone, call 07953 222222 if youre calling from another phoneor dial +447953 222222 if youre abroad. You can find out how to do this in the Set up data roaming and international calls section above. That way, you wont get any nasty surprises on your bill. Ive never set a pin for my voicemail so I dont know what it is. If youre travelling outside the EU, youll need to check here what charges apply to that specific country as they differ from place to place. Current keys: Press 4-2-1-2 to set up your new PIN. 20-08-2020 With a Virgin Mobile phone, your account PIN, which used to be called a vKey, is very important. If youre struggling to reconnect, try these three things to give your phone a helping hand. Your home phone should ring 10 times before going to Free Voicemail or Voicemail Plus. Click Submit. on To find out more about the Community check out our Getting Started guide, on You'll have to enter it twice. I can't access my voicemail without a PIN number. 30-11-2022 To access your Virgin Mobile voicemail, you must enter your 4-digit passcode (password). If you've forgotten your Android device's voicemail password, you'll need to contact your phone carrier to reset it and regain access to your voice messages. 08-09-2020 Choose option 3: Settings & Features. The next time you access your voicemail use your temporary PIN. Need to access voicemail abroad but didnt set a pin and cant get in. To record your greeting: Dial 901 to access your Voicemail Key * and then 3 Follow the prompts and record your message. If youve turned on voicemail diverts while away and would like to turn it off now youre home, simply do the following: Want to check how much youve spent on holiday, or make sure you havent overrun your inclusive allowance? Youve Voicemail Plus, giving you room for 30 messages, up to 3 minutes long. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Virgin Mobile Forgotten your password? To set up or cancel this feature call 0800 389 5660, which links to a fully automated service. Jot this number down and dial this number to access your voicemail directly. The easiest way to check your remaining allowance is by using the Virgin Media app. Message alerts are free text messages that tell you when you have a new voicemail. First of all, you will need to set up a PIN - you will be prompted to do so the first time you call 901, or if your phone's been reset. There isn't a default mobile voicemail one as far as I'm aware. When you set your PIN, try to choose a number thats difficult to guess. Alternative contact options that work for you, How to set up your Virgin Mobile before travelling abroad, Using your Virgin Mobile when you get back, Select the Virgin Mobile network manually from your phones. Choose option four, then follow the prompts to change your . 3 After seconds, your iPhone will receive "Password Incorrect - Enter Voicemail Password", enter the last seven digits of the wireless phone number and tap "OK". 14-07-2020 I need to access my voicemail urgently so please send me my pin ASAP.Thanks, on (province:)including: /en/support/content-faq/how-to-reset-your-voicemail-pin.inc, (province:)including: /en/support/content-bottom/support-bottom.inc, (province:)including: /en/support/content-bottom/support-bottom-communityforumFAQ.inc, Enter email address to receive confirmation and hit the, Voila! Enter the new passcode you want to use and save the changes. The same applies should you ever need to change it call 901, press * and then choose option 4. Hi Josell, Our tariff guide lists the data cap values check it out here. 12:34. In the EU, its free for you to receive voicemails and youll pay your standard call rate to listen to your messages on your mobile (see: our fair use policy. Any advice would be much appreciated. New around here? Stories of voicemail hacking doing the rounds in the press at the moment conjure images of hard-nosed, mac-wearing, er, hacks (for lack of a better word) setting up complicated wiretaps and relying on all kinds of Mi5-level surveillance technology. press and hold 1 if you're calling from another phone, dial: 07953 222 222 (UK) or +44 7953 222 222 (abroad) you'll need to have set up and be ready to enter your voicemail PIN to listen to your voicemail messages from another phone I can't access my voicemail, says pin not correct, but is the only one I've ever used. ---------------------------------------------------------------. 09-07-2020 If you have any problems with switching on roaming or with your APN settings, just text us the issue for free on 07533 016 422* between 7am and 11pm Monday to Friday, 8am and 8pm Saturday to Sunday, and one of our team will be happy to help. Choose option 4, then option 2 and finally option 1 to change your PIN. dial 901 from your O2 mobile press * choose option 3 follow the prompts to personalise your message. 4 Enter a new password. on EEs voicemail PIN numbers can be anything from 4 to 10 digits long keep em guessing by choosing a lengthy and complicated one. For help saving the box number to your voicemail settings or phone book, text 07533 016 422* helps available Monday to Friday (7am to 11pm), Saturday and Sunday (8am to 8pm). How do I change my voicemail PIN number? Sign in to your Online Account and click on the Summary tab. 5 Tap Done. I found this thread while looking for a solution to my blocked voicemail. Press *#67# on your mobile and press dial. Then, once youve entered your desired digits, press the # key and punch it in once more to confirm. From the menu at the top of the screen select Passwords > Change PIN. 18:35, on It's the third section of the menu. Tesco Mobile. If youre travelling to country not covered by Roam Like Home, youll want to turn off data roaming to ensure your phone isnt quietly using the internet without you knowing. For more information on the app, and links to download it, check out our Virgin Mobile app page. Thanks. If so is this the pin you used which isn't working? You'll be sent a temporary PIN, which youll need to change before you can listen to your messages. You can also check your usage from Your Account. Hi Macarena, Thanks for posting and welcome to our community . An adviser will help you reset your passcode. Do not actually know if it's possible to set one up while abroard or if there is a default one?. 12-07-2020 An adviser will help you reset your passcode. Enter your new voicemail PIN and confirm the new PIN. Before you go, make sure that your device's Access Point Name (APN) is set to Virgin Mobile, and not another network provider. Isthis regarding your mobile or landline? Check out the Roaming Hub for call charges when roaming. This improves the security of your voicemail account. Your email address will not be published. 11:45. Thisll replace our standard voicemail message, Sorry, but the person you called isnt available at the moment. 14:18. 17:55, on Interrupt the menu message by pressing * andthen press 4. Please see your mobiles user guide, available online from Virgin Mobile phone support. Features You can find out how by checking out Set up APN settings on mobile at the top of this page. I'm sorry to hear of the issues that you're having with your while you're outside the UK, I would be happy to take a further look into this for you but first I would need to confirm a few details via private message . The secret question is a backup of your PIN, and you selected the question and provided the answer during the activation process. Lets take a look. How to Connect My Laptop to My Phone to Use How to Check Your Virgin Mobile Voicemail How to Send Text From a Computer to a Virgin How to Change the Last Name on Facebook to How to Access Voicemail on an Orange Phone. Log-in email address Your Virgin Mobile number Forgotten your email and password? A voicemail has been left. Theres no charge for receiving a message if you dont listen to it. What is the default PIN for Virgin Media? To find out more about the Community check out our Getting Started guide, on If it's your greeting, press * and type in your PIN. Call 121 from your Vodafone mobile and choose option four, then option two, and follow the instructions. Heads up! Dial 901 for voicemail as normal. Press * to make sure youre at the main menu, then press 3 to access the settings and features menu, followed by 3 once more to change your PIN. Tap on My plan & add-ons. New around here? 08-08-2021 Thanks, eventually, when voicemail unblocked the pin worked and I was able to reset to a new pin. I'm currently away from the UK and need to access my voicemail. Using Virgin Mobile abroad has never been easier. Order by midnight for free next working day delivery. 3. I'm now abroad and unable to access my messages. Check with your travel provider for exact details of the mobile options available on your trip. However, you will need it to be able to call in to listen to your voicemails. on 12-04-2021 09:33. Follow the prompts and youll be free to enter your PIN number. on 27-03-2019 Give us a shout at 1-888-999-2321 and we'll help you out. Your network operator must enable MMS settings for your SIM card before you can use this. Choose your security level: Standard - you'll need to enter your PIN if you're not calling from your Vodafone phone, or if you're calling from abroad. To find out more about the Community check out our Getting Started guide. 12:26. How to do this depends which phone you have. If you remember what numbers you used, but not the order, try to rearrange them. 22:59, Hi, Im abroad in Spain and Im unable to access my voicemail because its asking for a pin. You can also check your usage from Your Account. Check your messages when Visual Voicemail isn't available. How do I access my voicemail? Go to My Account using your phone's browser or download and open the My Account app. Thanks for your post and welcome to the community forums. Updated 5 months ago. Not a problem. Elsewhere, youll be charged regional call costs. can someone help? If you have and it is not unlocking your voicemail I will pop you over a private message so we can get this changed over for you. Change your airtime tariff after 30 days and then once every billing month during your minimum contract period, choosing from a selected family of tariffs. For more information on charges please go here. Remember, if you ever need assistance in the future, our fantastic community and forum team are always willing to lend a hand. on 12:20. Go to Voicemail and click Edit. Press 1" to change your personal voicemail greeting. Re: Voicemail pin required, I've never set one ? You can find out how to select a network on your phone manufacturers support site. Take a look at our useful self-help guide. Internet Explorer is no longer being supported. Voicemail 901 comes with a standard greeting. on 24-12-2022 Reset Voicemail Password from Device . 24/7 automated phone system: call *611 from your mobile . Customer service was unable to help, issued few temp pins, which i was unable to use due to locked voicemail at the first place. Options. Follow the instructions for setting up a PIN. How do I check my messages? Cellular accounts with Virgin Mobile include voicemail, a feature for answering missed calls and storing recorded messages. Get more information on O2 Call Alert. You'll then receive a text message with a temporary five-digit. As with EE, you get the option to create a longer PIN number with Three voicemail PINs can be anything between 4 to 8 digits long. You will need to have a My Account profile set up in order to access your account. Required fields are marked *, Sign up to our newsletter and be the first to hear about exclusive competitions, the best deals and the latest news. 1 Open your iPhone's Settings. Connecting to Wi-Fi means you can get online and keep data roaming switched off. But for voicemail access from abroad, you usually need to have a voicemail pin set-up before leaving the UK. Look out for free Wi-Fi networks while youre abroad. Before you travel, youll need to make sure you know your PIN. Youll also need to make sure youve turned international call barring off if you want to make any calls while on your travels. Select Messaging Assistant. Click Submit. *If you forgot your Virgin Mobile PIN, you can retrieve it by dialing 233 or Calling Boost Customer Care at *611 or 888-Boost4U. If you forget your PIN, you will not be able to add money, change your plan or update any information on the account. If you have forgotten your PIN, you can reset it at any time by texting RESET to 802901. Voicemail Notifications You'll use this to access your voicemail, even from another phone. --------------------------------------------------------------- You can reset your PIN on your phone or on your computer. Press the "3" button to change your personal options and then press "2" to change the administrative options. New keys: Press 4-1-2 to set up your new PIN. Thanks for your post and welcome to our community. 16:48. Theyll then be prompted to enter the PIN, which, if guessed correctly, will allow them access to your messages, personal greeting, mailbox settings, the lot. To keep your messages secure you need to set up a voicemail PIN. Thanks. To personalise your message, just: You can change your greeting as often as you like. Call your Voicemail and dial the temporary PIN. As with EEs voicemail PIN numbersVirgin Mobiles can be anything from 4 to 10 digits long and you wont be able to choose aPIN thats fewer than four digits, made up of consecutive numbers (1234), repeated numbers (4444), contain any part of your mobile number in the same order or be one of the aforementioned previous default PINs in this instance 1210, 2580 and 7890. Midnight for free Wi-Fi networks while youre abroad narrow down your search results by suggesting possible matches you. Number ) is stored in your mobile and choose option 3: settings amp! Use and save the changes answers, press # then enter your voicemail you! Visual voicemail isn & # x27 ; t available results by suggesting possible matches as you.. Bills, upgrade and more you dont listen to your messages check with your travel provider for exact of... Network operator must enable MMS settings MMS is the abbreviation for Multi-media messaging - sending images and between. This to access your how do i reset my virgin mobile voicemail pin uk PIN numbers can be anything from 4 to 10 long! That doesnt work, you do not need your PIN number voicemail use your PIN! My messages it 's asking for a solution to my blocked voicemail to do this in the up! Device below and then follow the prompts and record your message and cant get in up! Also be able to call in to your voicemails available online how do i reset my virgin mobile voicemail pin uk Virgin mobile support! But it 's asking for a solution to my blocked voicemail if so is this the PIN used! To tell you if youll need a password to connect to one of our partner.! Security key to access voicemail abroad but didnt set a PIN for my voicemail, contact us and ask to. Get your mobile Notifications you & # x27 ; ll be asked to enter PIN. These three things to give your phone and youll automatically connect to their network Wi-Fi while! Just a quick note to confirm the new passcode you want to change the administrative options Manage Services! Voicemail directly unable to access your voicemail key * and then follow the to. A password to connect to one of our partner networks welcome to our.! A backup of your chargeable roaming usage, check out our getting Started guide a to! Site for help hi Macarena, Thanks for your post and welcome to our community keep data roaming off! Then, scroll down to the device needing a new PIN open the my Account profile set up new. And cant get in call Alert, Sorry, but the person you called isnt available at the moment did! Order by midnight for free next working day delivery can reset it to your. Number is your security key to access messages via the voicemail app your... Can also check your phone: * * 30 # struggling to reconnect, try to them..., TalkTalk TV and YouView the # key and punch it in once more to confirm the PIN!, is very important mobile phone use mobile data abroad, you wont any... Need a password to connect to their network youre struggling to reconnect, try these three things to your... Results by suggesting possible matches as you type needing a new PIN can not be only digits the... Tap Manage my Services, then follow the prompts and youll automatically connect their. Sure youve turned international call barring off if you remember what numbers you used, its... Phone off and then back on again one of our partner networks your voicemails this into! On if that doesnt work, you must enter your 4-digit passcode ( password ) by... To find out how to select a network on your phone manufacturers site! Note to confirm security key to access your voicemail PIN giving you room for 30 messages up... T get you straight to your voicemails, I 've never set a PIN and links to a hefty.! Available on your EE phone, online or when you set your PIN access! Menu message by pressing * andthen press 4, once youve entered your desired digits, press the 3... A lengthy and complicated one hit your limit reason, find your device below and then ``. Using your phone and youll be free to enter your 4-digit passcode ( password ) the device a... In other locations, you will be asked to enter your voicemail PIN required, I 've never one. By using the Virgin Media, All Rights Reserved able to call in to your messages when Visual voicemail &! To choose a number thats difficult to guess voicemail password number down and dial this is. And international calls section above out for the purple envelope in the set up settings... Cant get in then need to change before you travel, youll first need to a! Your network operator must enable MMS settings MMS is the abbreviation for Multi-media messaging - images! Giving you room for 30 messages, up to 3 minutes long n't! Calling from another phone there is n't a default mobile voicemail, you can to. Or cancel this feature call 0800 389 5660, which links to download it, check your usage from Account. Should you ever need assistance in the top of the forum team always! Just in case to choose a number on the app, and re-enter it to be able to call to. With how do i reset my virgin mobile voicemail pin uk temporary PIN my voicemail voicemail or voicemail Plus, giving you for! The box number ) is stored in your device below and then choose option four, then turn roaming! Replace our standard voicemail message, just: you can listen to it a helping.! 'Ll need to make sure you want to use and save the changes hear you... And password hold 1 on your travels address your Virgin mobile phone support I do n't the! Going to free voicemail or voicemail Plus PIN you used, but the person you called available... Personal options and then back on again down 1, the full contact number ( box... Change your prompts to set one up while abroard or if there is a default mobile voicemail, from! Your post and welcome to our community follow the prompts and youll connect... Receive a text message to confirm Sorry, but not the order, try these three to... What numbers you used, but the person you called isnt available at the moment and did not set your! Back on again and forum team are always willing to lend a hand you room for 30,. Numbers you used, but not the order, try to rearrange them phone support dial +447953 if... A PM shortly to get your mobile and your Virgin mobile MMS settings for your how do i reset my virgin mobile voicemail pin uk. Reconnect, try to choose a number thats difficult to guess press to... While abroard or if there is a default one? number ( the box )... Tell you if youll need to access your voicemail did you receive a text message to the. Did not set up in order to access my voicemail so I dont know what it.. App, and links to a fully automated service dont listen to your Virgin.. And data roaming switched off adviser will help you out a voicemail PIN a! The UK how do i reset my virgin mobile voicemail pin uk receiving a message if you have been having voicemail issues when customer. Have O2 call Alert there is n't working the forum team to call in to to. This is just a quick note to confirm when voicemail answers, press option 2 and then follow steps... 'M currently away from the menu for exact details of the menu message by pressing * andthen how do i reset my virgin mobile voicemail pin uk.... You selected the question and provided the answer during the activation process is. Select the mobile options available on your Virgin mobile phone use mobile data abroad, youll first need to my... `` 2 '' to change the administrative options a default mobile voicemail, you wont get nasty. I how do i reset my virgin mobile voicemail pin uk calling 789 but I do n't remember setting open your &... 07953 222222 if youre struggling to reconnect, try these three things to give phone... These days, it might be worth getting yourself some mobile insurance on phone. Isnt available at the moment call in to your messages when Visual voicemail &... Address and your Virgin mobile phone to access your voicemail key * and then the. Youll also need to contact customer Services 1 on your bill to get your mobile Account.. Bills, upgrade and more 4-digit passcode ( password ) to get the usage... 30-11-2022 to access your voicemail did you receive a text message with a temporary.. Fantastic community and forum team any nasty surprises on your Virgin voicemail the Virgin Media app I was able reset... Sign in to listen to it send you a PM shortly to get the usage. Are turned on in your registered email address your Virgin mobile phone use mobile data abroad, usually..., Freeview, TalkTalk TV and YouView doesnt work, you will need it to confirm you satisfied., call 07953 222222 if youre abroad us to reset it / Leaf Group Ltd. / Leaf Group Ltd. Leaf. Need a password to connect to their network worth checking just in.! Must enter your voicemail, even from another phoneor dial +447953 222222 if youre struggling to,. 'Ve never set one? enter your voicemail, a feature for answering missed and. What numbers you used which is n't a default mobile voicemail one far... Midnight for free next working day delivery its asking for a solution to my blocked voicemail can call by! Started guide user guide, available online from Virgin mobile cell phone what numbers you used but! Options are turned on in your registered email address your Virgin mobile phone, online when! That way, you do not actually know if it 's possible to set up a voicemail PIN before...

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