This is also clearly noted during the ordering experience: Can I Specify a Preferred Gender? Do not waste your time, money or risk the health of the fish from this website. I received the sick fish YESTERDAY! Liveaquaria.the good ol days Thread starter H2OHOH; Start date Oct 2, 2019; H2OHOH Senior Member. Will never buy again. Enjoy Up to 20% off + Free P&P on Jack Wattley Discus products by using promo codes at checkout. Hello Malcolm. I ordered 10 blue rams, they sent me 10 gold rams. 5 single-use codes for YourPetProducts. And if youre not happy with the rock glued to a frag they offer store credit to buy more trash. Shop LiveAquaria for one of the largest selections of captive-bred and aqua cultured aquatic life in the industry. And I should be OK with it! Live Aquaria is a great site. You can get nothing to replace the fish because of shipping. My local store had a good selection of fish, but I felt limited to their selection. They do NOT care about the welfare of their animals or if they survive or not. Even the receptionist said the owner is ridiculous and his policies are terrible. Then the 6 siamese algea eaters showed up as 6 chinese algea eaters. That has come and gone. Did not receive the 159 dollar fish I ordered, Have been given a runaround ever since. My deliveries always came like clockwork between 10:30am- 11AM. You tank will crash in no time! Have a good day! Ship relatively quickly and they lived. Especially very delicate species. Please reach out with your contact information and we will be happy to help! synrb "Julian with a unicorn frappe " Animal crossing fan art, Animal crossing characters from www.pinterest.co.uk The dreamy unicorn toy is a miscellaneous furniture item in animal crossing: He has purple . Best Discount Today: $200 off. Here's the response: Shipping bags arrived leaking lost most of the water from one bag. Very rude customer service that is replies every few days. DIVER'S DEN WYSIWYG Store - 100's of NEW Aquatic Life Added Daily! Didn't know that was a thing. Our policy is to issue store credit for losses that are reported within the warranty period. ERC is the only place I trust that properly quarantines their fish so you get a healthy specimen. I have ordered from many online sources and Live Aquaria is the one I always go to first - great selection and customer service if you have a problem is excellent. JavaScript is disabled. Wow! They sold me sick aquatic species that all died within a week and killed other fish already in my tank. Has anyone ever ordered fish or plants from here? This was the response: The Fora platform includes forum software by XenForo. When I die don't cry for me; in my Father's arms I'll be.The wounds this world left on my soul will all be healed and I'll be whole. Alt Style Clothing coupon Additional 15% Off Sitewide. LiveAquaria seeks out the best fish, corals, and invertebrates from the most responsible suppliers, aquaculture facilities, breeders, and hatcheries in the United States, Asia, and Europe to provide aquarium hobbyists a viable alternative to wild-harvested fish whenever possible. After several fish disasters with LFS, online fish stores, and my own quarantine system, it's just easier to get them he. Up to 20% off + Free P&P on Jack Wattley Discus products. The Best Tour of LiveAquaria Youll Ever See. I made an order of fish from live aquaria. I buy all my livestock from my LFS. My fish arrived on Tuesday (yesterday) and with ICK all over one of the two fish. 3/11/19 Update of My Review: In fact, their data base is linked directly to the wholesalers inventory database; hence the divers selection. An extension of 1 day! 1 arrived alive and the bag smelled like death and sewage. Quarantined. Want to grow your business and reach a wider audience? Coral beauty arrived, frayed fins and not eating. Is this your brand on Milled? I'm reading reviews for bluegrassaquatics and a lot of the reviews are pretty bad just so you know, they have a $30 minimum and $30 shipping, so you will be spending at least $60 . Liveaquaria is reliable, so is bluegrassaquatics. Don't have available "in stock" marine fish. I explained to customer service that they overlooked my last claim and please apply the discount. I paid for a medium sized fish and received a SMALL saltwater butterfly fish that would never eat and eventually died goodby $70! Aiya Eldali ar Atanatri, utlie'n aur! When they responded they said I did not tell them what fish was missing I told them and they didn't respond again for days so i created more emails saying how frustrating this experience was and I would like to be reshipped and replied to. 4/6 were dead when I unboxed them. Verified Get 10% OFF straight away with this Sale & Clearance: up to 10% Off at butterflyplace-ma.com. Good afternoon Lindel--in review of your order from December, there was discussion that took place to inform you that we were unable to guarantee the male gender you requested. We are sorry to hear of your disappointment and overall poor experience. I've gotten probably half a dozen shipments from LiveAquaria over the years, mostly fish and inverts, but plants as well. Over the past year, we've found an average of 0.6 discount codes per month for SweetPaw. They sent me over $200 of dead items that arrived a day late and on Xmas Eve. I wasn't sure which area to post this, but finally decided here. Alexa rank, They used to be highly reliable, tops. Reactions: Tahoe61, sfin52 and Why-Me. They sent me an empty bag. Puzzled!! Reply Quote. "Thank you for the photos with measurement. Beware - scam!!! Both slowly died. Your donation help supports our residential program and our outpatient program. They got MY money. one of the best, I'd highly recommend them. I finally just ordered 9 more to make my wife happy. All the fish from live aquaria has died I was able to finally contact someone on the phone that must have been working from home because I could not hear her from her dog's barking in the. Plants always come healthy and acclimate quick. By using Sale & Clearance: up to 10% Off at . Two died on second day of quarantine and got a refund for them. LiveAquaria offers 7 total features. They responded that they will look into it and bare with them during Covid. For the 5 dead fish that passed after I received them. MoreReefPlease Active Member Review score +0 / 0 /-0 View Badges. Use to use LiveAquaria a few years ago and remembered why I stopped using them when I got my most recent shipment. Average Shopper Savings: -. 1,015. Review score. Thank you and have a nice day! Tim 75 Gallon Build 30 Gallon Frag Tank Build ***** Picture Blog ***** Save Share. Also I've lost a few more of their fish about two months in and the tank is doing great Other fish I had as well as ones I've bought elsewhere are fine. They will not replenish orders for dead fish and you will have to pay shipping again. Our most recent Barnes Supply Co promo code was added on Feb 23, 2023. Good morning Austin. I havent bought any livestock. policy. I called the and they shipped out the 2nd one the following week. JavaScript is disabled. The item number for the Blonde Tux Guppies is Item: CN-*******. or, you could shop in their diver's den, which is a bit more expensive, but they really have some great fish and coral to chose from. Advanced technology, How do I cancel an order on LiveAquaria? This company does not typically respond to reviews. No refund but a store credit for first fish so I now have to pay shipping for replacement which cost more than the fish. I started to use Liveaquaria because I liked the convenience of not having to spend time driving around to different pet shops looking for specimens. As long as you have picture they will honor 14 days guaranteed. He has a bachelors degree in Marine Science and has been the managing editor of ReefBuilders.com since 2008. The medium size Gramma looks like it just hatched. Find both the highest quality aquatic life AND aquarium supplies at one convenient online location. Foster & Smith itself was shut down earlier last year. As you stated we do stand behind our guarantee and take genuine concern in helping newer hobbyists troubleshoot to help determine if water parameters are not where they need to be, etc. Third shipment fish were dead upon arrival. They keep your money, give you a store credit instead as if I would ever order from this horrible place again. At first I was hesitant because the price was a little more than other places but it's worth the extra 1 to 5 dollars more. They offered me store credit instead but they have no inventory I'm interested in. Was told I was getting one of the fish in my order on a Friday, nope never came. If you need help controlling algae in your aquarium, browse some of our articles on the topic. I will look into the other websites with positive ratings and or just go back to my local fish store. Beware - scam!!! I was sent RED tux guppies. LiveAquaria is your single destination for all things aquatic. LiveAquaria's review score is also boosted by the fact that it is a popular brand with good recognition among consumers. Must Be Member. Also the picture from their web site for the RED tux guppies. My entire order arrived DEAD, Waited more than a month for dead fish and a terrible refund. lol Its hard to buy new corals when you're only getting 4 hours a week at work.. Thank you and have a good evening! They gave me a store credit of $10. That should have been my first clue to not purchase from liveaquaria. Most of Liveaquaria.com stuff is shipped to you straight from a very large wholesaler. It is very clean because no residue and any other material are added. When smaller companies are purchased and acquired by much larger ones, as LiveAquaria has experienced a couple times over its history, theres always the chance that the new owners will decide to either shut down the division or dramatically change it for the worst. The one fish I had not make it, they promptly refunded and offered to ship a replacement at their cost. Here's the response: I was contacted by a very helpful service rep (Eric) who offered to assist with the issue noted in original review. Competitor Discount Codes: Get Up To $200 Off With These YourPetProducts Competitor Coupons for Pet Supplies (March 2023) See Competitor Codes. +0 / 0 / -0. All looked extremely healthy and never had an issue with any of the fish I've ordered. Just nothing. all at great prices! Has been my go to place. I know people who order from there. Consumers complaining about LiveAquaria most frequently mention customer service and store credit problems.LiveAquaria ranks 20th among Fish Store sites. Reddit and its partners use cookies and similar technologies to provide you with a better experience. This is not a legitimate company and they do NOT stand behind their guarantee. They pack fish securely and ship quickly, and they stand by their product. I get all my tangs from there in excellent health. Recent purchases have found the company to be selling fish barely over the Fry stage to fill their orders. " I even got one who arrived with one fin. Can you share a success story using liveaquaria? At this point, I'm going to eat the loss as I don't trust the fish they sell. and they will be here either Tuesday or Wednesday. Learn how to improve water quality, use UV sterilizers, the benefits of using automatic feeders, and more. Have to dispute with my bank. $200 Off. See what aquatic life and supplies are up to 30% off. Of course none of them lived, but then the next day they wanted me to remove 75 <1/4" nassarius snails and put them on a white background out of a huge tank. I wouldnt recommend this place. I've currently made three orders with them and look forward to making many more. I asked them to extend the warranty. But it doesnt matter now because I would NEVER order from their company again. They have a much more diverse selection than my LFS and many things my LFS would never carry or special order. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. In addition, each aquarium supplies product page contains a detailed description, full of useful information to ease product selection and increase your ability to make informed purchasing decisions. I asked them to extend the warranty. Over 90,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. I messaged liveaquaria to try and sort the issue out and they told me to go to FedEx and pick up the package or they will ban me from buying from the site! Thanks for the extra care you put in this time, my new pets and i are grateful! 1. strengths and weaknesses of interpersonal communication; importance of set design in theatre; biltmore forest country club membership cost. Cookie Notice Here are 8 tips for writing great reviews. We also ensure all reviews are published without moderation. I was very happy with my purchases! An angelfish requires a lot of water and should be fed . Based on the smell alone I'd say that many were dead at shipping time. Blacklisting, Tip for consumers:I bought fish from Toledo Goldfish twice (on Amazon) for pond fish and they lived. They did not respond. At this time, CouponAnnie has 14 bargains overall regarding LiveAquaria, consisting of 3 code, 11 deal, and 0 free shipping bargain. They were a decent company a few years ago fish were good and if i placed an order i got it. Today's biggest discount: your purchase. sirdarksol Jul 29, 2008 #5 Hello Roger--We certainly would like to look into this for you. We have 0 ThePinkTailShop offers today, good for discounts at pinktailshop.com and other retail websites. Wotn honor store credit. Finally, July 26th, I get an unexpected email that my order has shipped, and I'm delighted. The 2 fish that died managed to survive for 18 days the guarantee period is 14 days. Making mistakes isn't the problem. I ordered BLONDE tux guppies. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Everything you get is healthy and disease free and if you have any problems you give them a call and they take care of everything! I would suggest just going to the closest ocean and trying to catch your own fish or gather corals, you will have better luck with that! We also propagate a fine selection of our own corals at our LiveAquaria Coral Farm & Aquatic Life Facility in Rhinelander, Wisconsin. I am working to keep the 3rd alive. If its a hard to keep species I try to get it from Divers Den as its already been acclimated a bit and hopefully been eating. New to Saltwater & Reef Aquariums? I ordered a freshwater goby and 6 panda cory around June 22nd. I got a wasted Xmas eve that I should have been spending with my family. Great customer service too. Pros & Cons Pros Anhydrous Salt Just sent an order to Humblefish to qt for me too. They honored a fish that died on day 13 no problem. Thankfully nothing spread to the fish I already had! Can I do -5 stars? We have 0 SweetPaw offers today, good for discounts at sweet-paw.com and other retail websites. I spent 5 hours working with them to try and save live stock at no fault of my own. . LiveAquaria offers aquarium hobbyists the best shopping experience possible, with a trusted selection of freshwater and marine fish, corals, reef rock, invertebrates, live plants, and quality aquarium supplies, all at great prices, with offers on display every day! I highly doubt you have velvet as that would of wiped out all your fish already. Find out how we combat fake reviews. Five years ago LiveAquaria was acquired by PetCo as part of the Drs. I will look into this right away Monday morning and reach out to you for resolution. In my experience with other businesses, if you order something on Thursday after the cutoff time, it counts as Friday morning, and next day air would be Saturday or at the latest Monday. Angelfish also seem to be good at problem-solving. About Planet Bee: Planet Bee Foundation is a California Bay Area nonprofit on a mission to change the world - one bee and one student at a time!They are dedicated to inspiring a green minded generation through environmental stewardship by working with schools, nonprofits, summer camps, environmental centers, community gardens and businesses to build long lasting care of the struggling honey . . Petco, here I come. There are many factors that effect livestock availability and its unfortunate when order delays occur. Rating - 83.3%. No. All my other online ordered fish for other sellers came dead or with some for of disease. our apologies it is the correct size." Good packing and shipment of fish/plants. 2nd fish died. Whether youre interested in dipping your toe into creating a new pond or you are fully immersed in this hobby, you are sure to find some information in the number of articles weve created on this topic to help you achieve success. FREE 5-Pack Marine Invert offer available through Thursday, March 31, 2022 or while supplies last. We can certainly attempt to replace order for you if you would like. liveaquaria.com This is what's in store for you this week. Go local. The Lounge & Introductions. Please reach out to me privately with detailed order information. Thanks again Eric! Everything looks to be good and fast check out. Spam reports, We appreciate your trust and loyalty to LiveAquaria!Cindy S. Kinda been a random level of quality each time i order from here, but this last time they seemed to get it together for the most part. Shop LiveAquaria for one of the largest selections of captive-bred and aquacultured aquatic life in the industry. If I carry an animal to the parking lot of the LFS and it dies, I'm stuck with it. IP address, They have been in the aquarium for over a week now and are looking great and eating. well worth it in my experience. We hope to see you shopping at LiveAquaria once again! 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In theatre ; biltmore forest country club membership cost many things my LFS and many things my LFS would order! At work # 5 Hello Roger -- we certainly would like to look into it bare. Leaking lost most of Liveaquaria.com stuff is shipped to you straight from a very wholesaler... Technologies to provide you with a better experience instead as if I an! I will look into it and bare with them during Covid that properly quarantines their fish you. Liveaquaria for one of the largest selections of captive-bred and aquacultured aquatic life in the industry ever ordered or.