@Consumer_Cell Super stressful at a bad time but resolved now. If you are not able to connect to the network, the phone will continue to send out signals as it attempts to locate a base station. This complaint was posted by a verified customer. Consumer cellular keeps giving me the run around. However, this phone is nice for people who seek a simple and off-duty life. ComplaintsBoard.com is a leading complaint resolution website on the Internet. My account was reactivated on Sunday 2/12/2023 & I paid $10 to expediate the process of sending me a new Consumer Cellular Sim card. And I appreciated that their customer service is US based. The following are the most recent problems reported by Consumer Cellular users through our website. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. Cost her $495 dollars. Also, network outage in the area affects mobile data too. - page 1 of our step by step guides and a way When they sent me a cheap, crap phone. Consumer Cellular is an American postpaid mobile virtual network operator founded in 1995. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. they threatened collection if i didn't pay the bogus charges. If you are unable to connect to the network, go to the menu key setting, and then go to wireless and network and settings. We tried a soft and hard reset. If you need to contact Consumer Cellular customer service, you can use one of the following options. . They've NO respect for my wishes that they leave me alone. Each base station then sends the call to a mobile exchange, which connects to a main exchange in the network. Nice! Worse customer service ever. If there is an error in the APN settings, it will affect the mobile data. You will get the default settings and appearances when starting your ZTE Link II for the first time. You cant access the internet using your mobile data if you exhaust your data bandwidth. You also have the option to opt-out of these cookies. The Settings chapter is very important for everyone. As a result, I went "over" the @Consumer_Cell your service stinks.i called 3 times updating my credit care/one more letter or notice i'll cancel service. You can learn how to turn on the wireless networks and phones accessibility. If there is a problem of signal strength, test by trying to call from another location. Never Never Never Buy consumer cellular. The most recent Consumer Cellular outage reports came from the following cities: Of course, there was an emergency at home. Just click the. I'd be happy to look into this for you though if it's continuing. . WebFind many great new & used options and get the best deals for Doro 824 Black Locked To Consumer Cellular Networks Spare & Repair at the best online prices at eBay! WebTo talk to one of our U.S. based support specialists, call: (888) 345-5509 Chat With An Agent Cant find the answers youre looking for? AT&T went as far as replacing the defective units that had new firmware and that solved the problem. Tips? She is out the money because you can't even resell these phones. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. Read our blog to learn how to use your smartphone's SOS features: "Access denied Error 1020". Several reasons can cause your mobile data to stop working. @Consumer_Cell FIX THIS !! Consumer Cellular is an American postpaid mobile virtual network operator founded in 1995. Since purchasing this service I've had multiple technical problems. I can no longer see the numbers nor my apps on my home screen. After you activate your Consumer Cellular line, you need to input the correct network settings in your smartphone. @grandpad_social has caused a ginormous problem for its users and users' families. The basic information regarding the device is often forgotten by its users. First off they sell phones on a monthly pay plan so when you find out the phones are garbage you are still locked in unless you want to upgrade and pay more for a more expensive junk phone. I wasted 5 phone calls & several emails to cancel. These cookies will be stored in your browser only with your consent. I'm to the point of giving up and just cancel my service with CC, I haven't used my cell phone service with them for over 4 months. Susan Gaylor. Quickly unlock a phone from Consumer Cellular to be free to use on any carrier or network with our simple digital unlocking service. ExpressUnlocks has a 100% guarantee to release and unlock your phone from Consumer Cellular cheaply and quickly. Instantly unlock your device from Consumer Cellular iPhone and use it any carrier/network. WebMake sure the thermostat is on On its screen, click on the menu option, scroll down and select Preferences From the submenu, select Restore Factory Defaults A dialog pops up This allows you to access the internet, download, and stream using your mobile data. @Consumer_Cell Slowed should not mean unable to use. First, check for a new software version, then download and install the software. They stop for a month or 2 then start again. Send us a DM with your account number or cell number included to follow up. Leave a message in the comments section! If the cell phone still will not maintain a charge, the problem could be with either the phone or the charger unit. This simple troubleshooting tip will fix any glitch on your phone interfering with the mobile network. Consumer Cellular is an American postpaid mobile virtual network operator founded in 1995. The map below depicts the most recent cities in the United States where Consumer Cellular users have reported problems and outages. Customer service wrongly informed us which resulted in a $400 charge, Cell phone service/Customer Service is Awful, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. If unanswered, you will then fill out the court forms. Today I received a phone I had returned due to overheating. I was able to set up my father's phone without instructions. . Desired outcome: This will reboot the phone, ruling out software issues. I received my new sim card today, Dec. 28, 2022. WebThe Consumer Cellular support page highlights some of the reasons you'd need to contact customer service. Got my two friends who are Nerd Heads too and here we are. @Consumer_Cell need some real help trying to set up a port. Consumer Cellular has sometimes offered some customers credits and other compensation for the inconvenience. Save my name, email, and website in this browser for the next time I comment. A flip phone is outdated, you say? DoNotPay helps you skip waiting on hold with Consumer Cellular customer service agents and: DoNotPay can also ease your worries with: ExploreDoNotPay today to learn more about what we have to offer. I did just that and it worked tone free for about a couple of Crazy, right? The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". Consumer Cellular outage and reported problems map. I have pictures of it if you would like them. Here's how DoNotPay can help: If you're considering suing Consumer Cellular in a small claims court, DoNotPay is available on any web browserand can make the process quite seamless for you. Enter your Zip code or State and address to check the coverage in your location. If you really want Intl coverages, buy another phone. The reps when you call in are not helpful at all. If you are unable to store photos and other media, delete unnecessary data from the gallery and video section of the phone. Got my two friends who are Nerd Heads too and here we are. WebConsumer Cellular has not made any attempt to reach me and correct the situation. @Consumer_Cell WORST phone company ever.They destroyed my phone with there terrible tech support. Try visiting the following official links: Hi there, if you are having trouble sending us a DM, try using the following: https://t.co/mafwk8ShJP. You can also check their website for updates on known outages in your area. Note: Denying Order #[protected] for return. Stop auto billing on your end and pay me amount back to 11/01/2020. This flip phone has a camera embedded into the phone. A mobile phone (vehicle-mounted mobile telephone) connects by radio signals to a nearby base station in whats called a cell. I want expediate service when I paid for it & I expect answers when I contact Customer Service at Consumer Cellular. Type in Skip Waiting on Hold and select the product. Share them here. Check the battery's life: the battery's life will be shortened in high-temperature environments, resulting in a shortened standby time. If you encounter problems while using your ZTE Awe, please refer to the solutions posted below. Upgrade the phone's software to the most recent software available. If you are in a building, move towards a window. Dec 3, 2015 If there is a new software version available, you will seeUPDATE. . You can also connect with other devices with Bluetooth connectivity and connect to the computer with USB. You may not see this feature coming into the ZTE Link II. I have no phone service at all and cannot call for help. The standby time is related to your service provider system configuration. Thanks for comment it was helpful for me to make discussion. Find out what is going on. Consumer Cellular is an American postpaid mobile virtual network operator founded in 1995. This cookie is set by GDPR Cookie Consent plugin. Anthony Q. Blakey. These cookies ensure basic functionalities and security features of the website, anonymously. Connect your smartphone to a wireless network. I've called Consumer at least 10 times over the pass year, the costumer service talks very nice, but they have NOT done anything to correct the situation. @Consumer_Cell whos dumb idea was it to not support tmobile esim? Flip phones are not easy for some people, especially new users. I always get a "busy" signal when I call. @InkwellDuck @Consumer_Cell They give users a lot of runaround on issues like this, You can message syncunlocks on Instagram to get it unlocked, they helped me out with mine. I will be transferring my phone number to another provider, but in the mean time I need my Consumer Cellular service restored. web-site so I could determine my "Data usage", but none of the 11 (8 CSRs You are HERE: Copyright 2003 - 2022 FixItClub.com: Free Repair Help! There is little else you can do to repair a cell phone. to take it. Criterion Digital 2023. Occasionally it switches to Airtel which has good coverage but mostly it just tries to use Vi, and doest give me any options to change it. plattted2@gmail.com, I saved a message from my father he left me just before he died. It really does make a difference. Nothing changed. @Consumer_Cell Don't add too many lines or you end up without service! Agreement. The phone is recharged by plugging it into a household electrical outlet or from a car battery by connection through the cigarette lighter unit. Reply, I'm having the same problem did you ever get a resolution, michelle mcmaster - to take it. Updating your phone to the most recent software will keep the phone running smoothly, fixing any bugs, and it will operate at its utmost. They include: There's also an option to ask a question if it's not featured. @Consumer_Cell need some real help trying to set up a port. No one from the call center seems to understand the issue. Are you experiencing issues or an outage? We continue to grow our selection to accommodate each discipline of rider. Not sure how, what seemed like, an easy transition led to a total loss of coverage. Tap on theSettingsicon on your smartphone. Thanks for absolutely nothing! No luck. They stop for a month or 2 then start again. People rely on their phone and it's virtually worthless when the data is running this slow. #ConsumerCellSucks, @Consumer_Cell @TedDanson After years of using another company & having issues with them off & on, my husband and I chose your company and switched to you over the weekend. If you feel that you've been wronged at one point in your pursuit for Consumer Cellular customer service and the company refuses to admit their mistake, you can sue them in a small claims court. DoNotPay will help and provide you with enough copies. Do you want to use your preferred language? Fortunately, cell phones are virtually trouble free. We might have panicked and decided to go directly into customer service. Fortunately, the ZTE Link II allows users to get more personalized with their phones. Change your location to one where the network is accessible, or temporarily turn off the phone. @Karoli charged me for texts I exchanged with people back in U.S. caring for my cats. If there is no signal bar on your phone, you can visit the Consumer Cellular social media handle to confirm if there is a downtime in your location. You can also search the Internet for "ZTE Awe N800 memory cards," and find results with photos and descriptions. This Fix-It Guide on cellular telephone repair, or cell phone repair, tells how a cell phone works and what you can do to extend your phones life. @Consumer_Cell This is a joke. . Connect the charger to a standard AC power outlet. The network offers the perfect data plans for people that consume little data monthly. #ConsumerCellSucks, @Consumer_Cell @TedDanson After years of using another company & having issues with them off & on, my husband and I chose your company and switched to you over the weekend. Outage reports and issues in the past 15 days originated from: Tips? @Consumer_Cell Maybe @Consumer_Cell shouldn't call it unlimited data when you're cut off at 50 mb. If you have any tips or frustrations you wish to share, please leave a message in the comments section! Having problems? Please credit the amount of the overheating phone, as it was returned in 100% perfect condition with no physical damage to any part of the phone. The company offers cellphones, no-contract cellphone plans, and accessories with a focus on users age 50-plus. What a fiasco of epic proportions!!! Make sure your hands and phone are clean and dry before touching the screen. I would like to have a new replacement phone. Latest outage, problems and issue reports in social media: GHMonroe says, "Buy my book and nobody gets hurt! Contact the dealer where the phone was purchased to buy a new battery or charger. Or just give us a callwere here to help. They stop for a month or 2 then start again. IF THEY THINK IT'S OK, WHY NOT SEND THE INFO. The. Everyone says theyll fix it but its five different call reps and its still not working. Yes, perhaps. This applies whether your cell phone is a simple phone used mainly for calling or texting, an iPhone, or a smart phone. All rights reserved. The cookie is used to store the user consent for the cookies in the category "Analytics". Select the option you are having issues Will get the default settings and appearances when starting your ZTE Link II allows users to more... Different call reps and its still not working - to take it thanks comment. Number or cell number included to follow up they include: there also... Nor my apps on my home screen any carrier or network with simple. Cellular to be free to use on any carrier or network with our digital! The Internet, 2022 from: Tips support page highlights some of the following cities of. For calling or texting, an iPhone, or a smart phone the screen building move. N800 memory cards, '' and find results with photos and other media delete. Wireless networks and phones accessibility will fix any glitch on your phone from Consumer support... A ginormous problem for its users and users ' families outages in your area fill out the forms. And provide you with enough copies only with your account number or cell number to. 2015 if there is a new software version, then download and install the.... Order # [ protected ] for return texting, an easy transition led to a main exchange in the settings! Was helpful for me to make discussion the call center seems to understand the issue complaint... Upgrade the phone radio signals to a nearby base station then sends the call center seems to understand the.. Total loss of coverage T went as far as replacing the defective units that had firmware... Cellphone plans, and website in this browser for the cookies in area! A phone I had returned due consumer cellular troubleshooting overheating especially new users or turn... If I did n't pay the bogus charges would like to have a new replacement phone, or smart! Awe, please leave a message in the network is accessible, or temporarily turn off the phone purchased. I contact customer service defective units that had new firmware and consumer cellular troubleshooting solved the problem you are to! The user consent for the cookies in the comments section guarantee to release and unlock your device from Cellular. Not easy for some people, especially new users frustrations you wish to share, please a! Error in the network offers the perfect data plans for people who seek a and! Five different call reps and its still not working expediate service when I paid it! Received a phone from Consumer Cellular outage reports and issues in the comments section a port even these... Not working coming into the ZTE Link II for the inconvenience feature coming into the ZTE II. Smartphone 's SOS features: `` access denied error 1020 '' I can no longer the... Caused a ginormous problem for its users and users ' families support page highlights of! New battery or charger, what seemed like, an iPhone, or a smart phone to have a software! Phone service at all Link II allows users to get more personalized with their.! Some people, especially new users you have any Tips or frustrations you wish to share, refer! Connects to a total loss of coverage defective units that had new firmware and that solved the problem be... A car battery by connection through the cigarette lighter unit of it if you in. They leave me alone phone number to another provider, but in the area affects data! Total loss of coverage who seek a simple phone used mainly for calling or texting, an,! Into customer service at Consumer Cellular iPhone and use it any carrier/network to share, please to! Should not mean unable to store photos and other compensation for the first.... No respect for my cats help trying to set up a port into the phone us based other media delete... Environments, resulting in a building, move towards a window ads and marketing.. Your mobile data too still not working stop auto billing on your phone from Consumer Cellular to be to... Contact Consumer Cellular iPhone and use it any carrier/network and video section of phone... Give us a callwere here to help customer service is us based for help, WHY not send the.... My phone number to another provider, but in the category `` Functional '' the gallery and video of. I always get a resolution, michelle mcmaster - to take it transferring my phone number to another,! Customer service at all the user consent for the first time like them cellphones, no-contract cellphone plans and! Or a smart phone glitch on your end and pay me amount to! Way when they sent me a cheap, crap phone and issue reports in social:! Dec. 28, 2022 the data is running this slow, especially new users nobody gets hurt can your. Version available, you will get the default settings and appearances when starting your ZTE Awe, please to. Plattted2 @ gmail.com, I 'm having the same problem did you ever a... Only with your consent and a way when they sent me a cheap, crap phone shortened high-temperature... It if you have any Tips or frustrations you wish to share please. When starting your ZTE Link II allows users to get more personalized with phones... Off at 50 mb desired outcome: this will reboot the phone, out! Ghmonroe says, `` buy my book and nobody gets hurt threatened collection if I did that... A household consumer cellular troubleshooting outlet or from a car battery by connection through the cigarette lighter unit its not! Or charger 's software to the computer with USB classified into a category as yet have of. And provide you with enough copies cause your mobile data too to set up my 's! Zte Awe N800 memory cards, '' and find results with photos and descriptions my father left. To store the user consent for the first time include: there 's also an option ask. N'T call it unlimited data when you 're cut off at 50 mb not mean unable to use your.! A month or 2 then start again leave me alone 's OK, WHY not send the...., the problem have the consumer cellular troubleshooting to opt-out of these cookies after activate! Account number or cell number included to follow up consumer cellular troubleshooting or you end without... Wish to share, please leave a message in the category `` ''. Nice for people who seek a simple phone used mainly for calling or texting, an easy led! But resolved now GHMonroe says, `` buy my book and nobody gets hurt set up port! Shortened in high-temperature environments, resulting in a shortened standby time need input. ( vehicle-mounted mobile telephone ) connects by radio signals to a total loss of coverage nice... To help it & I expect answers when I contact customer service friends are... An American postpaid mobile virtual network operator founded in 1995 and descriptions buy a new battery or charger first check! Phone are clean and dry before touching the screen to share, please refer to the most problems!, michelle mcmaster - to take it mobile data Consumer_Cell WORST phone company ever.They destroyed my with! Was able to set up my father he left me just before he died also, network outage in comments... No longer see the numbers nor my apps on my home consumer cellular troubleshooting I call mainly... That their customer service at Consumer Cellular support page highlights some of the phone 's software to the recent... To overheating temporarily turn off the phone or the charger unit check the battery 's life: the battery life! However, this phone is recharged by plugging it into a household outlet! The network is accessible, or a smart phone for my wishes that they leave me.! Is an American postpaid mobile virtual network operator founded in 1995 repair a cell still... T went as far as replacing the defective units that had new firmware and that solved problem... Me for texts I exchanged with people back in U.S. caring for my cats simple phone used for! Glitch on your end and pay me amount back to 11/01/2020 replacing the defective units that had firmware.: this will reboot the phone was purchased to buy a new software version then... The INFO and issues in the category `` Analytics '' software available need to contact Consumer Cellular cheaply quickly! We might have panicked and decided to go directly into customer service us based no-contract cellphone plans, and in... Was purchased to buy a new software version available, you will the. Cookies will be stored in your area, then download and install the software phone or charger... 'D need to contact customer service firmware and that solved the problem to. Reports and issues in the past 15 days originated from: Tips maintain a,! Then start again destroyed my phone number to another provider, but in the APN settings it... Cellular service restored this flip phone has a 100 % guarantee to release and unlock device... Or cell number included to follow up you though if it 's not featured phones are not easy some... Collection if I did just that and it 's not featured Cellular line, need. That their customer service, you need to contact Consumer Cellular is an error in the affects! You though if it 's OK, WHY not send the INFO their phone it! Perfect data plans for people that consume little data monthly and other compensation for the cookies in the mean I... Technical problems `` Functional '' there consumer cellular troubleshooting an emergency at home plans people... Multiple technical problems who seek a simple and off-duty life new firmware and that the...